A suburban street of brick homes under gum trees, with a tradie walking up a driveway to a job

Property Management in Australia

Every repair, trade, certificate and inspection across your rent roll, with owners and tenants kept up to date.

Property Management works beside your agency software. Rent, bonds and trust accounting stay where they are; the repairs, the trades and the compliance for every property, in every suburb, come into one place.

See the plan

What it does

From the tenant’s report to the owner’s statement

Tenants report repairs from a link or QR poster, no login, and follow them to done
Jobs to contractors with their insurance checked; several quotes by link
Owners approve costs in their portal, or you go ahead within their limit
Gas, electrical and smoke alarm checks for each state and territory
Routine inspections room by room, with photos, sent to the owner
One monthly statement per owner, and costs out to your accounts system
Bring your properties, owners and tenants in from a spreadsheet

Repairs in Property Management, each with its stage — Every repair, its stage and the time the law allows.

A repair, start to finish

Everyone sees where it has got to.

The tenant reports it

From a link or the QR poster in the home, with photos and no login. They can follow it until it is done.

A trade takes it

Sent to a trade whose insurance is checked, or out to several for quotes by link.

The owner approves

In their own portal, or you go ahead within the spending limit they have set.

It goes on the statement

The cost goes on that owner’s monthly statement, one statement per owner.

Certificates

The checks for each state and territory

Smoke alarms, gas and electrical safety checks, and pool barriers where there is a pool, for each state and territory. What is due, and when, on every property.

Inspections

Room by room, with photos

Ingoing and outgoing condition reports and routine inspections: each room good, fair or poor, and anything to fix raised as a job. Pinnqle works out the notice the tenant must be given, and flags a routine inspection booked too soon in New South Wales and Queensland. The owner reads the report in their portal.

Repair deadlines

The time the law allows, on the job

An urgent repair in Victoria, New South Wales or Queensland carries its state’s rule beside it, so you know when a renter could arrange the repair themselves.

Who signs in

Your staff, as many as you have

Owners, tenants and trades use their own links and portals, and are not charged for.

Getting started

We bring your rent roll in

Your properties, owners and tenants come in from a spreadsheet, and your team is trained by video call.

Your agency software

It stays where it is

Rent, bonds and trust accounting stay in the software you use now. Property Management takes the repairs, trades, certificates and inspections.

The plan

Priced by the number of properties you manage.

Unlimited staff users, and owners, tenants and trades are free. We price it for your portfolio after a demo.

Guided setup: we bring your rent roll in
Training by video call
Support by message within one working day, and video calls with us by booking
Works beside your agency software: rent and trust accounting stay where they are

For property managers

Property Management

For property managers: every repair, contractor, certificate and inspection, in your words, with owners and tenants kept up to date.

Unlimited staff users · owners, tenants and contractors free · Priced by the number of properties

Tenants report repairs from a link or QR poster, no login, and follow them to done
Jobs to contractors with their insurance checked; several quotes by link
Owners approve costs in their portal, or you go ahead within their limit
Gas, electrical and smoke alarm checks for each state and territory
Routine inspections room by room, with photos, sent to the owner
One monthly statement per owner, and costs out to your accounts system

Everything in Property Management

Bring your properties, owners and tenants in from a spreadsheet

Questions

What property managers ask us first.

Does it replace our agency software?

No. Rent, bonds and trust accounting stay where they are. Property Management takes the repairs, the trades, the certificates and the inspections, with a monthly statement for each owner.

Does it link to PropertyMe or PropertyTree?

Not yet. Your properties, owners and tenants come in from a spreadsheet exported from it, and we do that with you.

Do owners, tenants or trades pay, or need an account?

No. Tenants report and follow repairs from a link or a QR poster with no login, owners have their own portal, and trades work from links. None of them is charged for.

How is it priced?

By the number of properties you manage, with as many staff users as you need. We give you the price after a demo, once we know your portfolio.

Which certificates does it track?

Smoke alarms, gas and electrical safety checks, and pool barriers where there is a pool, for each state and territory.